Staff Highlight: Laura, Client Service Rep


I’m Laura, and I’ve been a Veterinary Assistant/Customer Service Rep since 2008. Before this/ outside of work I have 14 years of Zoo keeping experience with a specialization in Ornithology/Aviculture and currently volunteer with the Metro Parks with a strong interest in nature/conservation education. I have 4 pets; 2 dogs, Laney and Hank, a cat named JC, and an Amazon Parrot named Poppy. I am also a lover of what I call my Big B’s”: Beagles, Birds, Bunnies, Butterflies, 80’s (hair) Bands, and Buckeyes. I jump out of bed with a big smile on my face each morning because my pets bring me so much joy and I want to enhance the human/animal bond for others to experience that same joy!

“This is more than a job; I’m on a mission to welcome our clients as family and share in all aspects of pet ownership by celebrating the happy moments and providing compassionate support during the difficult times as well.”