Staff Highlight

Staff Highlight: Laura, Client Service Rep

By Cryan Chronicles, Staff Highlight No Comments

I’m Laura, and I’ve been a Veterinary Assistant/Customer Service Rep since 2008. Before this/ outside of work I have 14 years of Zoo keeping experience with a specialization in Ornithology/Aviculture and currently volunteer with the Metro Parks with a strong interest in nature/conservation education. I have 4 pets; 2 dogs, Laney and Hank, a cat named JC, and an Amazon Parrot named Poppy. I am also a lover of what I call my Big B’s”: Beagles, Birds, Bunnies, Butterflies, 80’s (hair) Bands, and Buckeyes. I jump out of bed with a big smile on my face each morning because my pets bring me so much joy and I want to enhance the human/animal bond for others to experience that same joy!

This is more than a job; I’m on a mission to welcome our clients as family and share in all aspects of pet ownership by celebrating the happy moments and providing compassionate support during the difficult times as well.”


Staff Highlight: Catelyn, RVT

By Cryan Chronicles, Staff Highlight No Comments

I’m Catelyn and I’ve been a Registered Veterinary Technician since December of 2012. Before this I worked with and rode horses competitively, primarily competing in 3 Day Eventing and Dressage. I have two small Poodles, Derby and Dora. I love the customer service aspect of my job because educating the clients on how to give their fur babies the best life possible is so rewarding for me.

“Cryan is a great fit for me because it allows me to grow and develop my technical skills in a family environment.”