Pharmacy FAQ
All refillable prescriptions will be available for pick-up within 48 hours. If you are out of the medication, please contact our office directly.
Prescriptions can only be picked up during clinic hours
Mon-Fri 7:30am – 7pm
Sat 8:30am – 4pm
Closed Sundays and observed holidays.
If you choose to have your medication shipped, or wish to leave a note about changes in quantity of medication, pick up time, etc., please email our clinic at [email protected] or call us at (614)882-4184.
If having prescriptions shipped, someone from our clinic will reach out to you to get payment and verify shipping information.
Our pharmacy fills prescriptions for clients of Cryan Veterinary Hospital. Unfortunately, we are legally unable to fill prescriptions from veterinarians outside of our clinic.
Please allow up to 48 hours for your refill request to be reviewed, filled and available for pick-up. If for some reason we cannot process the refill, someone from our staff will contact you. For safety, we review your pet’s records before refilling any orders.